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Legal Disclaimer

Last Updated: June 9, 2025

Welcome to TrueNorth Help. This Legal Disclaimer governs your use of our website and services. Please read this document carefully as it contains important information regarding the legal limitations and responsibilities related to our immigration support services.

1. Information Accuracy and Purpose

TrueNorth Help, operated by Midazo Inc. ("we," "us," or "our"), strives to provide accurate, up-to-date information to assist immigrants and new residents with their adaptation to life in Canada. However:

  • The information presented on this website is for general informational and educational purposes only.
  • While we make reasonable efforts to ensure the accuracy and completeness of the information provided, we make no representations or warranties of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on our website.
  • Information on immigration policies, procedures, and regulations may change without notice. We endeavor to update our content promptly, but there may be delays in reflecting the most current information.

2. Not Legal or Professional Advice

Our services and resources are designed to support immigrants in their settlement journey, but:

  • The content on this website does not constitute legal, immigration, tax, financial, or other professional advice.
  • Our services are not a substitute for professional legal counsel or advice from qualified immigration consultants, lawyers, or other professionals regulated by Canadian authorities.
  • For matters requiring legal interpretation or professional guidance, we strongly recommend consulting with a licensed immigration lawyer, Regulated Canadian Immigration Consultant (RCIC), or other appropriate professionals.
  • No client-attorney relationship is created by using our website or services.

3. No Guarantees of Outcomes

TrueNorth Help provides support services to assist with adaptation to Canadian life, but:

  • We do not guarantee any specific outcomes, including but not limited to successful immigration applications, employment placement, housing procurement, or language proficiency.
  • Immigration decisions are made solely by Immigration, Refugees and Citizenship Canada (IRCC) and other government authorities, not by TrueNorth Help.
  • Success in settlement, employment, housing, and other aspects of Canadian life depends on numerous factors beyond our control, including individual circumstances, market conditions, and government policies.

4. Third-Party Resources and Links

Our website may contain links to third-party websites, resources, or services that are not owned or controlled by TrueNorth Help:

  • We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
  • We do not warrant the offerings of any of these entities/individuals or their websites.
  • You acknowledge and agree that TrueNorth Help shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
  • We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.

5. Limitation of Liability

By using TrueNorth Help's website and services, you agree that:

  • To the maximum extent permitted by applicable law, in no event shall TrueNorth Help, Midazo Inc., or its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
    • Your access to or use of or inability to access or use the service;
    • Any conduct or content of any third party on the service;
    • Any content obtained from the service; and
    • Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Indemnification

You agree to defend, indemnify, and hold harmless TrueNorth Help, Midazo Inc., and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the service, including any data or content transmitted or received by you;
  • Your violation of any term of these Legal Disclaimers, including without limitation your breach of any of the representations and warranties;
  • Your violation of any third-party rights, including without limitation any right of privacy or intellectual property rights;
  • Your violation of any applicable laws, rules, or regulations;
  • Any claim or damages that arise as a result of any of your content or any that is submitted via your account; or
  • Any other party's access and use of the service with your unique username, password, or other appropriate security code.

7. Governing Law and Jurisdiction

These Legal Disclaimers shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Legal Disclaimers will not be considered a waiver of those rights. If any provision of these Legal Disclaimers is held to be invalid or unenforceable by a court, the remaining provisions of these Legal Disclaimers will remain in effect.

8. Changes to This Disclaimer

We reserve the right, at our sole discretion, to modify or replace this disclaimer at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised disclaimer. If you do not agree to the new terms, please stop using the service.

9. Contact Information

If you have any questions about this Legal Disclaimer, please contact us at:

Midazo Inc.
Po Box 8343 Stn Main
Canmore AB T1W 2V1
Canada

Email: supp@truenorthhelp.ca
Phone: +1 403 678-3866

10. Severability

If any provision of this disclaimer is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this disclaimer unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

11. Entire Agreement

These Legal Disclaimers, together with our Privacy Policy, Terms of Use, and Cookie Policy, constitute the entire agreement between you and TrueNorth Help regarding your use of our website and services, and supersede all prior and contemporaneous written or oral agreements between you and TrueNorth Help.

By using our website and services, you acknowledge that you have read this Legal Disclaimer, understand it, and agree to be bound by its terms and conditions.

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